Policies

Accepted Payments

Our shopping cart is powered by Etsy Checkout. We accept credit, debit, and Etsy gift cards, as well as PayPal. Once you are ready to complete your purchase, you will be redirected to Etsy Checkout, which is secure and easy to use. Once there, you can use the note to seller box to include any design and personalization info for your order.

 

Shipping

We offer standard shipping to the United States. Our shipping charge for most items ranges between $3.95 and $6.50 for the first item and $2-$3 more for each additional item. For car mat sets, the shipping charge is $9.95. Rush service and expedited shipping may be available for an additional fee. Please contact us for more information.

Many of our items can also be shipped to Canada. Please contact us for availability and shipping costs. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Typically your order will ship within 5-7 business days (Mon - Fri) following proof approval, unless specified otherwise in a listing. Once shipped, most orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

PLEASE NOTE: Orders shipped to locations within the state of Georgia will be charged 7% sales tax.

 

Refunds & Exchanges

NON-PERSONALIZED - We offer refunds or exchanges for non-personalized items returned to us in original condition. Please contact us within 7 days of receipt of the item to notify us of an intent to return an item. Buyers are responsible for return shipping costs. 

PERSONALIZED - We are not able to offer refunds or exchanges for custom or personalized items. However, we are committed to customer satisfaction! If there is a problem with your order, please contact us within 72 hours of receipt.

 

Proof Policy

Due to the large number of custom orders we receive, we are only able to create proofs for orders that have already been paid for. However, if for some reason you are not satisfied with your proof after any requested changes have been made, you may cancel your order before it goes to production and we will refund your money. 

Proofs are typically sent via email on the next business day after we receive your order. For orders that are placed Friday - Sunday, you should receive your proofs on Monday. If we don't hear back from you within 3 business days after sending your proofs, we will resend via email and Etsy convo. If by the 5th business day, we still haven't heard back from you with either proof approval or requested changes, we will go ahead and print your item and ship it.

 

Custom Orders

All of our items are completely customizable, allowing you to select the patterns, colors, frames, and fonts that you want. Just include your personalization choices in the note to seller box at checkout. 

Not exactly sure what you want or need help creating a design? We would be happy to design something one-of-a-kind just for you! Contact us for more info and we'll get back to you within 1 business day.